In recent years, a few voices in the medical billing industry have begun pushing a controversial narrative:
“You don’t need your own software anymore. Just use whatever system the doctor already has.”
While this may sound appealing on the surface, especially to new entrepreneurs, it’s a highly flawed strategy that can create operational chaos, hinder scalability, and ultimately limit your success.
If you’re serious about building a thriving, professional medical billing business, owning your software isn’t optional, it’s essential.
The Illusion of Simplicity: Using the Provider’s System
Let’s unpack this idea.
You start your billing business and begin gaining traction. Over time, you sign 10… 15… 20 healthcare providers. Great, right? Until you realize that each of these clients uses a different system, NextGen, Athenahealth, Kareo, AdvancedMD, DrChrono, the list goes on.
Now ask yourself:
- Will you or your staff learn 20 different platforms with different rules, navigation, and workflows?
- What happens when a trained employee goes on vacation, gets sick, or leaves the company?
- How do you maintain quality control, reporting consistency, or secure backup of data?
This approach leads to fragmentation, inefficiency, and dependence, the exact opposite of what entrepreneurs want when starting a business. You lose control. You become a guest in every client’s system, juggling logins, passwords, browser quirks, and system limitations daily.
The Professional Approach: Centralized Billing Software
Now picture this alternative:
You run your entire business using one professional-grade software system, fully capable of handling all medical specialties, designed for billing companies, and structured for scale.
Your team is trained and proficient on a single platform. Your data is centralized. Your support is consistent. You own your tools.
This is the ClaimTek model.
At ClaimTek, we equip entrepreneurs with proprietary software systems—including MedOffice®, DentOffice®, and EHR Manager®, which are developed in-house and protected by federally registered trademarks. These aren’t white-labeled rentals. These are real, proven platforms used by thousands of professionals nationwide.
For example, our EHR Manager software is built upon OpenEMR, a trusted open-source EHR system used worldwide. But rather than simply repackage it, we’ve customized and enhanced it, demonstrating both technical capability and commitment to community-driven innovation. We have the expertise to support, develop, and evolve the tools we provide to you.
Companies that lack these programming skills, often dismiss or bash open-source platforms, not because they’ve evaluated them fairly, but because they don’t know how to work with them.
Flexibility Where It Counts
Of course, there will be times when a provider insists you use their system. That’s perfectly fine, and ClaimTek prepares you for this. But that scenario is the exception, not the foundation of your business. A professional billing company should never depend on the availability, permission, or stability of someone else’s software to operate, just like a professional handyman cannot depend on clients to have the right tools.
Build Your Business on Solid Ground
Here’s the bottom line:
Owning your billing software gives you control, scalability, stability, and professionalism.
Relying entirely on your clients’ systems gives you:
- Zero ownership
- Fragmented training
- Higher risk
- Lower efficiency
- And limited long-term growth
At ClaimTek, we don’t just help you start a business, we help you build a professional operation with a strong foundation, the right tools, and a clear path to success.
Ready to own your success?
Let’s talk about how ClaimTek can help you build a thriving medical billing business, with software that’s yours to grow with.
Visit ClaimTek.com to learn more!
