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We took advantage of their free e-claims for for as long as we could. You can continue to use Renaissance as before, but now it costs $29.95 per month. You can visit their website at www.rss-llc.com, but their explanation does not apply very well to DentOffice since we have a direct connection with them instead of using print capture.
To begin using Renaissance, call them at 1-866-712-9584 to set up an account.
Your setup in Clearinghouses should look like this:
Then, download and install the Remote Lite software here: download. Click Open when given a choice. After installation, you should see the following window
It doesn't matter which option you select here since DentOffice does not use print capture templates to interface with Renaissance. Click OK to close this window. This is your main Remote Lite window
One thing to be aware of with this window is that if another window is covering it up, you will not be able to see an icon in your Windows task bar at the bottom of your screen like you would expect. Instead, to open the window back up, double click on the small icon 
in the system tray at the lower right of your screen. For the same reason, you may also frequently see this message:
Whenever you see this message, just click OK, then double click on the icon in the system tray.
Before you can send claims, you must go to the menu under File | Office Setup:
To actually send claims, see the Send Claims section. When you click send claim to Renaissance from that window, the Remote Lite program will come up with a list of claims that have been created. Then, just click the Send Claims Button at the bottom of the Remote Lite window. On the other hand, if you see a claim that you don't actually want to send, you can highlight it and click the red X delete button. Then you would go back to the DentOffice send claims window and change the status of that claim back to Waiting so that it won't be marked as sent.
IMPORTANT !! Every single time you send claims, follow up by going to the report section using the fourth button at the bottom. You should see a report for the previous day's claims. Print and then delete this report. You MUST verify that all the claims were accepted by the insurance companies. This is the major advantage of using e-claims. The report does not just show that Renaissance accepted your claim, but it shows that the insurance company accepted your claim. So you know within 24 hours whether your claim was accepted or not, rather than waiting 1 or 2 months. Then, you MUST follow up on any claims that were not accepted by fixing and resending them.