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"This letter is in acknowledgment of your continued technical support over the last few years since we purchased your medical billing software/training package back in March, 1997. We are continually impressed with your concern in developing the most advanced medical billing software in the market today. Your efforts have produced MedOffice, which allows our billing business, Accu-Fast, to link directly to our doctor’s office and exchange data. This advanced feature is an important and unique selling point that has helped our business grow.
First of all, we are extremely pleased with the compatibility of MedOffice with Lytec and PcAnywhere. With these three programs working cohesively together, we are able to offer our doctors cutting-edge medical billing and office management via modem. Even connecting with a clearinghouse for electronic billing is a simple process. This versatility and convenience allows us to handle most of our billing operations from a home-Based computer, even though our doctors’ office is located in another city.
Secondly, your dedicated time and effort over the phone has given us the continued technical support we have needed to keep up-to-date in the ever-changing world of medical billing. We appreciate the advantage of speaking directly with and learning from ClaimTek’s president. You have offered a personal, hands-on approach, as well as, numerous insightful tips and much needed moral support. Your personal efforts have helped us fine-tune and streamline our operations.
In closing, we truly thank you for all the assistance you have given us over the last three years. We look forward to learning and growing along with ClaimTek’s advanced software development."
Lydia Lukins and Brenda Thompson, WA
Accu-Fast Co-Owners
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